Erfahren Sie, wie Sie Ihre Einstellungen in AOL Mail anpassen können. Sichern Sie sich die AOL-App und profitieren Sie von einem schnell ladbaren AOL eMail, trendigen Videos und den Schlagzeilen des Tages auf Ihrem. AOL, ehemals America Online, ist ein US-amerikanischer Medienkonzern mit Sitz in New York City und eine Tochtergesellschaft von Verizon Communications.

During this live announcement via an online meeting of all community leaders in a virtual arena, Brian Williams of Dallas led many community leaders in a virtual "strike" or "sit-in" to protest the new charges the community leaders were now being asked to pay.

This protest or strike is noted as the first of its kind for an online environment and was nicknamed for the row of the arena it was held in: Following the protest, AOL terminated the online working relationship between itself and several of the Community Leaders involved.

Quickly following the release of these community leaders, each was reinstated, with the exception of Williams, due to his role in the protest.

AOL has faced a number of lawsuits over claims that it has been slow to stop billing customers after their accounts have been canceled, either by the company or the user.

In addition, AOL changed its method of calculating used minutes in response to a class action lawsuit. Previously, AOL would add 15 seconds to the time a user was connected to the service and round up to the next whole minute thus, a person who used the service for 12 minutes and 46 seconds would be charged for 14 minutes.

AOL disclosed its connection-time calculation methods to all of its customers and credited them with extra free hours.

In addition, the AOL software would notify the user of exactly how long they were connected and how many minutes they were being charged.

The case was settled on June 8, Many customers complained that AOL personnel ignored their demands to cancel service and stop billing.

In response to approximately consumer complaints, the New York Attorney General 's office began an inquiry of AOL's customer service policies.

In many instances, such retention was done against subscribers' wishes, or without their consent. Under the scheme, customer service personnel received bonuses worth tens of thousands of dollars if they could successfully dissuade or "save" half of the people who called to cancel service.

These bonuses, and the minimum "save" rates accompanying them, had the effect of employees not honoring cancellations, or otherwise making cancellation unduly difficult for consumers.

Under the agreement, AOL would no longer require its customer service representatives to meet a minimum quota for customer retention in order to receive a bonus.

On June 13, , Vincent Ferrari documented his account cancellation phone call in a blog post, [] stating he had switched to broadband years earlier.

In the recorded phone call, the AOL representative refused to cancel the account unless the year-old Ferrari explained why AOL hours were still being recorded on it.

Ferrari insisted that AOL software was not even installed on the computer. When Ferrari demanded that the account be canceled regardless, the AOL representative asked to speak with Ferrari's father, for whom the account had been set up.

The conversation was aired on CNBC. When CNBC reporters tried to have an account on AOL cancelled, they were hung up on immediately and it ultimately took more than 45 minutes to cancel the account.

The company estimated that it would lose more than six million subscribers over the following year. They were the most frequent user of this marketing tactic, and received criticism for the environmental cost of the campaign.

The mass distribution of these disks was seen as wasteful by the public and led to protest groups. When AOL gave clients access to Usenet in , they hid at least one newsgroup in standard list view: AOL did list the newsgroup in the alternative description view, but changed the description to "Flames and complaints about America Online".

With AOL clients swarming Usenet newsgroups, the old, existing user base started to develop a strong distaste for both AOL and its clients, referring to the new state of affairs as Eternal September.

AOL discontinued access to Usenet on June 25, AOL then provided community-based message boards in lieu of Usenet.

It is separated into three different sections: During the period when volunteer chat room hosts and board monitors were used, chat room hosts were given a brief online training session and test on Terms of Service violations.

There have been many complaints over rules that govern an AOL user's conduct. Some users disagree with the TOS, citing the guidelines are too strict to follow coupled with the fact the TOS may change without users being made aware.

A considerable cause for this was likely due to alleged censorship of user-generated content during the earlier years of growth for AOL.

In early , AOL stated its intention to implement a certified email system called Goodmail, which will allow companies to send email to users with whom they have pre-existing business relationships, with a visual indication that the email is from a trusted source and without the risk that the email messages might be blocked or stripped by spam filters.

This decision drew fire from MoveOn , which characterized the program as an "email tax", and the EFF , which characterized it as a shakedown of non-profits.

Esther Dyson defended the move in an editorial in The New York Times , saying "I hope Goodmail succeeds, and that it has lots of competition.

I also think it and its competitors will eventually transform into services that more directly serve the interests of mail recipients.

Instead of the fees going to Goodmail and EON, they will also be shared with the individual recipients. Tim Lee of the Technology Liberation Front [] posted an article that questioned the EFF's adopting a confrontational posture when dealing with private companies.

Spamassassin developer Justin Mason posted some criticism of the EFF's and Moveon's "going overboard" in their opposition to the scheme.

Comcast , who also used the service, announced on its website that Goodmail had ceased operations and as of February 4, they no longer used the service.

On August 4, , AOL released a compressed text file on one of its websites containing 20 million search keywords for over , users over a 3-month period between March 1, and May 31, intended for research purposes.

AOL pulled the file from public access by August 7, but not before its wide distribution on the Internet by others. The data were used by websites such as AOLstalker [] for entertainment purposes, where users of AOLstalker are encouraged to judge AOL clients based on the humorousness of personal details revealed by search behavior.

In , Jason Smathers, an AOL employee, was convicted of stealing America Online's 92 million screen names and selling them to a known spammer.

Smathers pled guilty to conspiracy charges in On February 27, a class action lawsuit was filed against Support. The lawsuit alleged Support.

AOL continues to market Computer Checkup. This was an unsuccessful attempt to create a social network that would compete with Facebook. AOL took the decision to shut down Lifestream on February 24, , and gave users one month's notice to save off photos and videos that had been uploaded to Lifestream.

After the shutdown of Lifestream, clicking "Buddy Info" does something that provides no information whatsoever about the selected buddy: From Wikipedia, the free encyclopedia.

For other uses, see AOL disambiguation. This article needs additional citations for verification. Please help improve this article by adding citations to reliable sources.

Unsourced material may be challenged and removed. April Learn how and when to remove this template message. AOL search data scandal. Retrieved March 6, Retrieved May 12, Retrieved June 23, Television, Print, Internet, Radio.

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Archived from the original on February 8, The Atlantic , pp. The New York Times. Post — via HighBeam Research. Retrieved August 1, Archived from the original on July 15, Retrieved July 24, Archived from the original on June 23, Retrieved July 8, Retrieved April 25, Retrieved on April 9, Archived from the original on November 10, Retrieved November 11, Archived from the original on June 12, Retrieved January 6, Announces Acquisition of Xdrive, Inc".

Retrieved July 14, Retrieved August 3, Archived from the original on November 1, Retrieved October 29, The Wall Street Journal.

Retrieved September 17, Archived from the original on October 17, Retrieved October 17, Archived from the original on November 17, Retrieved November 12, Archived from the original on December 18, Retrieved December 18, Archived PDF from the original on December 17, Retrieved November 16, Financial News — Yahoo!

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Retrieved June 11, Archived from the original on October 1, Retrieved September 29, Archived from the original on September 29, Retrieved April 9, Women Who Make America ' ".

Retrieved January 26, Retrieved April 16, Retrieved July 1, Retrieved May 1, Retrieved August 22, WSJ Blogs - Digits.

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Retrieved May 8, Retrieved July 12, Retrieved October 6, I have attempted to contact aol but they only give assistance to paid members. I have too much mail and would like to select mail and mass delete as I could if I had a computer.

But I no longer have one. But I no longer feel safe or able to get assistance. Possibly you as the developer can do something and notify aol members.

I have had compuserve mail for many years. Never noticed any differences with the merge into AOL. Loved getting email on my iPhone. Loved the AOL mail app for many reasons.

The last update made it a real P. Every time I turn around I have to log in again. I spend more time logging in than I do communicating!

In the past, I logged on once and it was active till I logged off! I expect to be required to log in on device that is public, and love the auto log out on those devices.

But my personal iPhone, with finger print login to use it, I have no problems with others logging into my email. As a plea to AOL, please either go back to what it was, or add an option to let the individual choose!

As it is, I am going looking for an app that lets me stayed logged in! I have emailed you guys and sent in screen shots of the problem repeatedly and nothing gets fixed.

You guys always say that people are going to fix it and nothing happens. This is effecting my job and that is not ok with me.

You guys need to fix this issue like now. Please please fix asap!!!! This app is only available on the App Store for iOS devices.

Screenshots iPhone iPad Apple Watch. Description Notifications around breaking news and important emails help you stay informed and connected.

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